Quickbooks Database Server Manager Network Diagnostics Failed:-


This easy-to-use utility allows QuickBooks to work as a multi user program. By using the QuickBooks database server manager, you can share your company file over a network and run different versions of the software. If you try to update and run QuickBooks in multi-user mode, you will receive the network diagnostics failed error. If you read this blog until the end, you will learn about and learn how to fix several technical issues that might be causing this error in QuickBooks.

What is QuickBooks Multi-User Error Network Diagnostics Failed?

Multi-user functionality in QuickBooks is enabled by the QuickBooks Database Server Manager. The computer hosting the Company file allows other computers in the network access to the server. In order to determine if all the workstations can connect with the server, you should run a scan and receive QuickBooks database server manager network diagnostics failed. QuickBooks typically exhibits this error after a recent update when running in multi-user mode.

How to Get Rid of Error Network Diagnostics Failed Opening Company File?

We now know how to solve the error since we understand what caused it. Various solutions can be used to fix the error network diagnostic failed opening company file. Below you will find these:

Method 1: Verifying and Updating the QBDB Server Manager Version

The QuickBooks Database Server Manager network diagnostics failed error occurs if you use an outdated version of the QBDB server manager. If you are experiencing this error, you should verify that the version of the QBDB server manager that you have installed is compatible with the QuickBooks version, and then update it, if necessary. As provided below, follow these steps:

1- The Run window can be opened by pressing the Windows key and the R key simultaneously on your keyboard.

2- Press 'Enter' once you have entered "Services.msc".

3- Look for the file named ‘QuickBooksDBXX Service’ and verify that the version number matches your QuickBooks Desktop version. The latest QuickBooks version should be QuickBooksDB28, 2019 should be QuickBooksDB29, and so forth.

Property “properties for QuickBooks Database Services”

Property “properties for QuickBooks Database Services”

The QBDB version must match the QuickBooks application version if it is inconsistent. 4- At Intuit's website, you can download the relevant version.

You will need to update your Database Server Manager after verifying and installing the version.

5- Download Intuit's latest patch from their website (the patch is the same for workstations and servers).

6- Patch the systems by downloading and installing the patch.

7- Once the patch has been installed, reboot the server.

8- Once the workstation has been patched, you may encounter a prompt to update your company file.

9- It should get resolved through this process if the outdated component was the cause of the issue. It's probably the firewall settings that are causing the problem.

Also Read- Troubleshooting guide for Quickbooks Error 1904:-

Method 2: Altering Firewall Settings to Resolve QuickBooks Database Server Manager Network Diagnostics Failed Issue

Data theft and access by unauthorized individuals are prevented via the Windows Firewall. Your files are protected from unauthorized access through this application. This is important, but it can sometimes cause accessibility problems. For access to the company file from other systems, you must configure your windows firewall appropriately.

1- From the 'Start' menu, click on 'Control Panel'.

2- By selecting ‘Large icons’, you will be able to see larger icons.

3- Choose ‘Windows Firewall’ from the drop-down menu.

4- To access advanced settings, click the ‘Advanced’ button.

5- Select 'New Rule' from the 'Inbound rules' menu.

6- Press the "Next" button after clicking on "Port".

7- TCP should be selected.

8- Wizard for adding inbound rules in Windows

9- Wizard for adding inbound rules in Windows

10- Depending on your QuickBooks version, enter the following information in the appropriate port section:

11- A desktop version of QB Desktop 2020 is available at 8019, XXXXX.

Desktop 2019: XXXXX, 8019.

12- This is the QB Desktop 2018: 8019, 56728, and 55378-55382.

13- Version 8019, 56727, 55377, 55373 were downloaded from QB Desktop 2017.

14- "Next" should be clicked.

15- Once you have clicked on the 'Allow the Connection' button, click on the 'Next' button again.

16- Then click on 'Finish' at the end to finish creating the rule.

17- To create an outbound rule, repeat the steps above.

Method 3: Run QuickBooks File Doctor Tool

In the event that none of the above methods work, then you should download and run the QuickBooks File Doctor Tool. Following are the steps:

1- QuickBooks Tools Hub needs to be opened.

2- Choose 'Company File Issues' from the dropdown menu.

3- Launch the tool by clicking the ‘Run QuickBooks File Doctor’ button.

4- A tool for repairing QuickBooks files

5- A tool for repairing QuickBooks files

6- The tool will fix the error after running for a few seconds.

Read Also- Resolve Quickbooks Error 6210


You should be able to resolve the error using these methods. We reviewed the reasons why QuickBooks Database Server Manager Network Diagnostics Failed can occur in this article. In addition, we provided detailed troubleshooting instructions. These steps will help you resolve the error on your own.

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